To connect Jira Data Center to Keypup, a Jira administrator must configure an incoming link (OAuth provider) through the Jira applications panel.
An incoming link allows a Jira administrator to perform an OAuth flow between Keypup and your Jira server and activate the connection.
Follow the steps below to create this incoming link and connect your Jira server to Keypup:
1. (Optional) If your Jira server is protected behind a firewall, you can allow Keypup API calls by whitelisting the following IP addresses:
35.227.8.11334.139.100.4
2. Log into your Jira server and go to the Applications panel
3. Go to the Application links section
4. Click on the Create link button at the top right of the screen, select type External application and direction Incoming, then click Continue:
5. Use the following details to configure the incoming link
Name | Keypup |
Redirect URL | |
Permissions | Read |
6. Click on Save. Jira will show you the identification credentials for the incoming link. The Client ID and Client secret will be required to complete the connection process on Keypup.
7. Note that you can always access these credentials from the Applications panel by clicking on the ... menu next to the incoming link and selecting View credentials
8. Back onto the Jira Data Center connection process on Keypup, just click on Yes, I’ve created the incoming link
9. Fill out the connection details for your Jira instance using the incoming link credentials generated in step 6.
Jira servers with self-signed certificates
Keypup assumes and recommends the use of publicly recognized SSL certificates (e.g. from DigiCert, Let's Encrypt, etc.) for your server. API calls to your Jira server always validate the SSL certificate in use. Expired or invalid certificates will lead to disconnecting your projects eventually.
If your team uses a self-signed certificate on your Jira server then you must disable SSL verification when setting up the connection. We do not recommend it but we still offer the option for convenience.
10. If the connection details are correct and we can establish a connection, you will be redirected to the projects page on Keypup. From there you will be able to select the projects to import.