Keypup

Dataset: Issues &amp; Pull Requests

Description: The datetime at which the item was merged or closed

Transformation logic: Use the native field when the app provides one. For Jira, Trello and Bitbucket Cloud, the date is calculated as described in the App Mapping below.

The <code>Closed At</code> field is one of the most important timestamps for performance measurement, as it marks the completion of a work item. It is the endpoint for many cycle time calculations and is essential for tracking throughput and team velocity.

Filtering by Completion Status: The presence or absence of this timestamp is the primary way to distinguish between open and completed work.

- Focus on Open Items: To create a report of all work that is still in progress, use a filter where <code>Closed At</code> is empty.
- Analyze Completed Work: To measure performance on finished tasks, filter your reports to only include items where <code>Closed At</code> is not empty. You can also scope this to a specific timeframe, such as <code>Closed At in the previous 3 months</code>, to review recent accomplishments.

Calculating Cycle Time and Lead Time: <code>Closed At</code> is the definitive "end" point for measuring how long it takes to deliver work.

- Lead Time for Changes: This critical DORA metric measures the total time from creation to completion. It is calculated with the formula <code>(closed_at - created_at) / DAY()</code>.
- Time to Resolution: You can measure the time from first assignment to completion with <code>(closed_at - assigned_at) / DAY()</code>, which helps understand how long the active work phase takes.

Measuring Throughput: By using <code>Closed At</code> as a dimension in charts, you can visualize your team's delivery pace.

- Team Velocity: A column chart with <code>YEAR_MONTH(closed_at)</code> as the dimension and <code>COUNT()</code> as the metric will show the number of items your team completes each month. This is a direct measure of your team's throughput.
- Story Point Velocity: For a more effort-based view of throughput, you can use the same dimension but with <code>SUM(story_points)</code> as the metric to see the total volume of work (measured in story points) completed each month.

- Filtering by Completion Status: The presence or absence of this timestamp is the primary way to distinguish between open and completed work.
 - Focus on Open Items: To create a report of all work that is still in progress, use a filter where <code>Closed At</code> is empty.
 - Analyze Completed Work: To measure performance on finished tasks, filter your reports to only include items where <code>Closed At</code> is not empty. You can also scope this to a specific timeframe, such as <code>Closed At in the previous 3 months</code>, to review recent accomplishments.
- Calculating Cycle Time and Lead Time: <code>Closed At</code> is the definitive "end" point for measuring how long it takes to deliver work.
 - Lead Time for Changes: This critical DORA metric measures the total time from creation to completion. It is calculated with the formula <code>(closed_at - created_at) / DAY()</code>.
 - Time to Resolution: You can measure the time from first assignment to completion with <code>(closed_at - assigned_at) / DAY()</code>, which helps understand how long the active work phase takes.
- Measuring Throughput: By using <code>Closed At</code> as a dimension in charts, you can visualize your team's delivery pace.
 - Team Velocity: A column chart with <code>YEAR_MONTH(closed_at)</code> as the dimension and <code>COUNT()</code> as the metric will show the number of items your team completes each month. This is a direct measure of your team's throughput.
 - Story Point Velocity: For a more effort-based view of throughput, you can use the same dimension but with <code>SUM(story_points)</code> as the metric to see the total volume of work (measured in story points) completed each month.

Issues and PRs > Closed at

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Github (PRs, Issues)	`closed_at`
Gitlab (PRs, Issues)	`closed_at`
Bitbucket (PRs)	Bitbucket Cloud: Calculated: the date of the closing update in the pull request activity Bitbucket Data Center: `closedDate`
Azure DevOps (PRs, Issues)	PR: `closedDate` Issue: `Microsoft.VSTS.Common.ClosedDate`
JIRA (Issues)	Calculated: `statuscategorychangedate`, the date the issue moved to a status of the Done category
ClickUp (Issues)	`date_closed`
Trello (Issues)	Calculated: the date the card was last archived, or `dateLastActivity` when that date is not available. Set when the card is archived or its due date is marked complete (see state field)

Issues and PRs > Closed at

App Mapping

Reporting Use Cases